- Customer to assist in getting access to community and service location. Electricity and water connection to be active. No diagnosis or repair work is included.
Survey Based Services:
HomeGenie is the first on-demand one-stop Home Maintenance services provider in the UAE. We work with our carefully vetted delivery partners to provide a simple, reliable and affordable solutions to our customers. Our objective is to gain the trust of our customers by providing a superior customer service experience consistently every single day.
HomeGenie AC Service Process.
An AC service booked through HomeGenie usually starts with a booking via web or the iOS and android apps (available free of cost). Once the booking is made, an AC technician and supervisor are assigned to the job to perform the work at the agreed date, time and location. Upon arriving at the site, the AC technician will review the requirements with the customer and give a rough estimate on the hours it will take to complete work, if the job can be done instantly, and without the need of additional parts or items. In case of parts or item requirements, the AC technician will advise the customer if any spare parts are need to be purchased before work can be initiated. The AC technician can get the parts or items from the market, upon payment of and advance, or schedule another visit after the customer arranges the parts. Once the parts are secured, the AC technician will agree a new date and time to complete work. The customer once satisfied by the work completed will approve the payment which results in an invoice after the payment is received. Customers are further urged to rate the AC technician for us to continue improving our customer experience. In case of any complaints or concerns.
Why HomeGenie for AC Services?
At HomeGenie, we are focused on providing a world-class AC services experience to our customer for which we provide, but not limited to the following advantages:
Due to the above advantages, we take pride as the most reliable company for all AC services
Other Handyman Related Services
We provide other common handyman-related services including – new installation, replacement, dismantling, removal or movement of articles.These services can be provided as standard or emergency services.